Frequently Asked Questions
What materials can your shredders process?
Plastics (lumps, films, purges), scrap metals, wood pallets, tires/rubber, e-waste, paper/cardboard, MSW residuals, bulky waste, and more. Custom blade and power configurations available for your specific feedstock.
How reliable are your shredders for 24/7 operation?
Engineered for continuous industrial use with heavy-duty gearboxes, PLC controls, overload protection, and auto-reverse. Clients report 95–98% uptime and 5–10+ years of service with routine maintenance.
What warranty do you provide?
Standard 12-month limited warranty on the whole machine (parts & labor). Extended coverage (24–36 months) on frame and main shaft for many models. Blades/wear parts: 6–12 months. Fast spare-parts support.
Do you offer after-sales service for overseas buyers?
Yes—English video guides, remote support, 7×24 hotline, spare parts stock, and on-site commissioning for large orders. Overseas engineer dispatch available (travel costs extra).
How do you guarantee machine quality?
100% factory testing (no-load, load simulation, vibration/noise/electrical checks). ISO 9001 production, CE certification, premium materials (SKD-11/D2 blades, Siemens/ABB motors). Third-party inspections (SGS/BV) accepted.
Can you customize the shredder to our needs?
Yes—single/double/four-shaft, power rating, hopper size, screen/mesh, blade type, feeding system, voltage, and extras (metal detector, dust control). Provide your material, capacity, and output size requirements.
Zhida Plastic Machinery
