❓ Frequently Asked Questions
How do you ensure product quality?
We have a rigorous quality control process where all products undergo testing and certification to ensure compliance with industry standards. Relevant certifications are available upon request.
Are your products certified to international standards?
Yes, our production reaches global standards including BSCI, GRS, ISO 9001, and FDA certification.
Do you provide customized products?
Absolutely. We support OEM & ODM services, including IML printing, silk screen printing, heat transfer printing, and custom label design to cater to your brand-specific needs.
Can I request a sample before ordering?
Yes, we provide free samples for testing. Samples can be sent via express couriers such as FedEx, UPS, TNT, or DHL.
What is the typical delivery time?
Generally, it takes 2-5 days if the goods are in stock. For non-stock items, it is typically 5-10 days depending on the order quantity.
What payment methods do you accept?
We accept various methods including T/T, LC, DP, and DA. For payments under $5000, 100% in advance; for $5000 or more, 30% advance and balance before shipment.
Zhida Plastic Machinery
