Frequently Asked Questions
Are you a factory or a trading company?
We are an integrated manufacturer and trader, offering direct production capabilities and comprehensive service.
Can you help with a customized production line design?
Yes, we have experienced mechanical designers who provide customized services tailored to your specific facility and processing needs.
Do you provide material testing services?
Yes, we offer material testing services free of charge to ensure our machines meet your material requirements.
How do you ensure the machine runs well after installation?
We test every machine before dispatch. For setup, we provide remote video support and can arrange on-site engineer assistance if necessary.
What is the warranty period for the products?
All electrical appliances are guaranteed for one year, excluding damage caused by misuse.
What payment methods do you accept?
We support multiple payment methods including T/T, L/C, and D/P.
Zhida Plastic Machinery
